Visa is responsibility of the passengers. Please make sure you have a valid visa or travel documents to undertake your journey. Please do check any transit Visa requirements as well, for your travel. TRAVEL PLANNERS accepts NO-responsibility for trip cancellations or alteration due to Visas or any other reason.

Do make sure you have a valid passport. It is recommended that you should have at-least for 6 month validity from the date of first departure. SCHEDULE CHANGES:

Airlines often change schedules and your flight departure time could change at any time. It is passenger’s responsibility to check for any schedule changes at least 24 hours prior to flight departure time. This can be done for most of our bookings by visiting www.checkmytrip.com and entering your booking reference number and Last name. Alternatively by calling or visiting airlines website directly. If not sure then give us a call us. Travel Planners will not be responsible for any missed flights due to schedule changes.

TERMS & CONDITIONS OF BOOKING:-

BEFORE YOU MAKE FINAL PAYMENT AND/OR LEAVE OUR OFFICE WITH FINAL TICKET/S YOU MUST :-

1. CHECK YOUR NAME, THE SPELLING SHOULD BE AS PER PASSPORT
2. CHECK YOUR FLIGHT DETAILS, THEY ARE AS REQUESTED, FOR ANY CHANGES LET US KNOW IMMIDEAITELY (ONCE TICKETS ARE ISSUED, CHANGES WILL ATTRACT COST)
3. CHECK YOUR VISA AND PASSPORT IT IS YOUR RESPONSIBILITY TO CHECK VISA REQUIREMENTS FOR THE DESTINATION AND/OR FOR TRANSIT VISA IF REQUIRED.
4. FOR USA VISA WAIVER PLEASE VISIT https://esta.cbp.dhs.gov/esta/esta.html.
5. PLEASE NOTE YOUR PASSPORT SHOULD BE VALID FOR A MINIMUM OF 6 MONTHS UPON
6. IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU ARE AWARE OF ANY HEALTH REQUIREMENTS FOR YOUR TRAVEL DESTINATIONS AND TO ENSURE THAT YOU CARRY ALL NECESSARY VACCINATION
7. IN CASE OF CHANGES WITH TICKET, CHANGE FEES WILL APPLY WHERE A BOOKING IS CHANGED OR TICKETS ARE RE-ISSUED.
8. WHERE WE INCUR ANY LIABILITY FOR A CHARGE OR REISSUE FOR ANY BOOKING, YOU AGREE TO INDEMNIFY US FOR THE AMOUNT OF THAT FEE OR CHANGES & REISSUE WILL ONLY BE PROCESSED IF YOU HAVE SENT THE REQUEST IN WRITING.
9. TICKET/S MAY BE NON-REFUNDABLE, PLEASE ASK YOUR CONSULTANT IF YOU WOULD LIKE TO HAVE A REFUNDABLE
10. IRRRESPECTIVE OF THE FARE RULES OF THE TICKET/S BOOKED, CANCELLATIONS OF BOOKINGS WILL INCUR THESE CHARGES CAN BE UP TO 100% OF THE COST OF BOOKING, REGARDLESS OF WHETHER TRAVEL HAS COMMENCED. CANCELLATION FEES WILL APPLY TO ALL REFUNDABLE TICKETS. REFUNDS TAKE APPROXIMATELY 12 – 14 WEEKS TO PROCESS. WE CANNOT REFUND AND/OR ADJUST YOUR BOOKING REFUND AMOUNT WITH ANY OTHER TICKETS PURCHASED UNTILL WE HAVE RECIVED THE CLEAR FUNDS FROM SUPPLIER.
11. WHERE WE INCUR ANY LIABILITY FOR A CANCELLATION FEE FOR ANY BOOKING WHICH YOU CANCEL, YOU AGREE TO INDEMNIFY US FOR THE AMOUNT OF THAT FEE OR CHARGE. CANCELLATION OR REFUND WILL ONLY BE PROCESSED IF YOU HAVE SENT THE REQUEST IN
12. PLEASE MAKE SURE YOU ARE AWARE OF DATE CHAGE PENALTIES AND CANCELLATION CHARGES FOR YOUR TICKET/S BEFORE MAKING FINAL WE STRONGLY RECOMMEND THAT YOU SHOULD DO WRITTEN CONVERSATION WITH OUR CONSULTANT/S.
13. AIRLINES DO NOT PROVIDE ANY ACCOMMODATION DURING THE TRANSIT, UNLESS OTHERWISE
14. BASSINET / SPECIAL REQUEST (MEAL, SEAT PREFERENCE, WHEEL CHAIR, SPECIAL ASSISTANCE, and HOTEL CONFIRMATION) ARE SUBJECT TO AVAILABILITY AND CONFIRMATION FROM TRAVEL PLANNERS DOES NOT TAKE ANY RESPONSIBILITY WHERE THESE REQUESTS ARE NOT CONFIRMED BY AIRLINE.
15. PLEASE ADVISE YOUR TRAVEL CONSULTANT OF YOUR FREQUENT FLYER DETAILS. YOUR CONSULTANT WILL PASS THESE DETAILS ON TO THE RELEVANT SUPPLIER; HOWEVER WE CANNOT GUARANTEE THAT THE SUPPLIER WILL CREDIT POINTS FOR YOUR BOOKING/S. PLEASE RETAIN ALL BOARDING PASSES TO ALLOW VERIFICATION OF YOUR TRAVEL IF
16. PLEASE NOTE CERTAIN AIRPORTS ARE CHARGING A USER DEVELOPMENT FEE ON DEPARTURE, THIS FEE IS DIRECTLY PAID AT THE
17. IF YOU ARE HOLDING A DUPLICATE BOOKING WITH OTHER TRAVEL AGENT/S OR AIRLINES, TRAVEL PLANNERS S IS NOT RESPONSIBLE FOR CANCELLATION OF ALL YOUR BOOKINGS BY THE IT IS YOUR RESPONSIBILITY TO CANCEL THE DUPLICATE BOOKINGS THAT YOU MIGHT BE HOLDING ELSEWHERE.
18. TRAVEL DOCUMENTS INCLUDE (WITHOUT LIMITATION) AIRLINE TICKETS, HOTEL VOUCHERS, TOUR VOUCHERS OR ANY OTHER DOCUMENT (WHETHER IN ELECTRONIC FORM OR OTHERWISE) USED TO CONFIRM AN ARRANGEMENT WITH A SERVICE TRAVEL DOCUMENTS MAY BE SUBJECT TO CERTAIN CONDITIONS AND/OR RESTRICTIONS INCLUDING (WITHOUT LIMITATION) BEING NON-REFUNDABLE, NON DATE-CHANGEABLE AND SUBJECT TO CANCELLATION AND/OR AMENDMENT FEES. ALL TRAVEL DOCUMENTS ARE NON TRANSFERABLE. ALL AIRLINE TICKETS MUST BE ISSUED IN THE NAME OF THE PASSPORT/PHOTO IDENTITY HOLDER, SOME CARRIERS WILL DENY CARRIAGE IF THE NAME VARIES AND THE BOOKING MAY BE CANCELLED. ANY ERRORS IN NAMES ON YOUR DOCUMENTATION WILL BE YOUR RESPONSIBILITY IF NOT ADVISED AT THE TIME OF BOOKING. IT IS YOUR RESPONSIBILITY TO COLLECT ALL TRAVEL DOCUMENTS FROM US PRIOR TO TRAVEL.
19. TRAVEL PLANNERS S IS NOT LIABLE FOR THE CANCELLATION OF ANY SERVICES, OR BANKRUPTCY BY THIRD PARTY COMPANY PROVIDERS INCLUDING AIRLINES. WE DO NOT ACCEPT ANY LIABILITY OF WHATEVER NATURE, WHETHER IN CONTRACT, TORT OR OTHERWISE, FOR THE ACTS, OMISSIONS OR DEFAULT, WHETHER NEGLIGENT OR OTHERWISE, OF THIRD PARTY PROVIDERS OVER WHOM WE HAVE NO DIRECT UNDER CIRCUMSTANCES WHERE LIABILITY CANNOT BE EXCLUDED, SUCH LIABILITY IS LIMITED TO THE VALUE OF THE PURCHASED TRAVEL ARRANGEMENTS. WE DO NOT ACCEPT ANY LIABILITY IN CONTRACT, TORT OR OTHERWISE FOR ANY INJURY, DAMAGE, LOSS(INCLUDING CONSEQUENTIAL LOSS), DELAY, ADDITIONAL EXPENSE OR INCONVENIENCE CAUSED DIRECTLY OR INDIRECTLY BY FORCE MAJEURE OR ANY OTHER EVENT WHICH IS BEYOND OUR CONTROL WHICH IS NOT PREVENTABLE BY REASONABLE DILIGENCE ON OUR PART.
20. BAGGAGE ALLOWANCE VARIES DEPENDING ON AIRLINE SPECIALS, HOWEVER, BELOW ARE THE STANDARD BAGGAGE ALLOWANCE PERMITTED WITH THE PLEASE CHECK WITH YOUR CONSULTANT TO CONFIRM THE BAGGAGE ALLOWANCE ON THIS TICKET.

FIRST CLASS: 40 KG FREE BAGGAGE ALLOWANCE PER PERSON. BUSINESS CLASS: 30 KG FREE BAGGAGE ALLOWANCE PER PERSON. ECONOMY CLASS:20 KG FREE BAGGAGE ALLOWANCE PER PERSON.

FOR TRAVEL TO AND FROM THE USA, THE FREE BAGGAGE ALLOWANCE IS 1 PIECE PER PERSON.

21. BANK TRANSFERS NEED TO BE DONE 48HRS PRIOR TO THE FINAL PAYMENT
22. YOUR BOOKING NUMBER IS YOUR REFERENCE NUMBER WHEN MAKING BANK
23. IN THE EVENT THAT PAYMENT HAS BEEN MADE TO TRAVEL PLANNERS BY CREDIT CARD OR BANK TRANSFER, YOU AGREE THAT YOU WILL NOT SEEK TO CHARGE BACK YOUR PAYMENT TO TRAVEL PLANNERS EVEN WHEN YOU CANCEL A

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DIRECT DEPOSITS CAN BE MADE INTO THE FOLLOWING BANK ACCOUNT: PLEASE MAKE SURE TO ADD YOUR BOOKING NUMBER AS YOUR REFERENCE. OUR BANK DETAILS ARE:

BANK: BNZ

A/C NAME: TRAVEL PLANNERS LTD

A/C NO: 02-0214-0211356-000

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24. PLEASE VERIFY THE ITINERARY BEFORE YOU MAKE FINAL PAYMENT, ANY ERRORS WILL BE THE TRAVELERS LIABILITY AFTER FINAL PAYMENT HAS BEEN A FORM OF PAYMENT MEANS YOU ACCEPT OUR TERMS AND CONDITIONS AS STATED ON THIS ITINERARY.

FLIGHT NOTES

AT CHECK-IN, PLEASE SHOW A PICTURE IDENTIFICATION AND THE DOCUMENT YOU GAVE FOR REFERENCE AT RESERVATION TIME.

NOT ALL SEAT AND MEAL OPTIONS ARE OFFERED ON ALL FLIGHTS. SPECIFIC RULES AND RESTRICTIONS MAY APPLY TO THIS FARE.

TAXES ARE INCLUDED EXCEPT WHERE LOCAL AIRPORT TAXES ARE COLLECTED AT CHECK-IN TIME.

Thank you for choosing us as your travel consultant

You are valuable at travel planners and we look forward to provide you with consistent and effective service. Your World Your Way

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Disclaimer:

Travel Planners, in providing various travel services acts solely in its capacity as the agent of travel suppliers. Travel Planners does not guarantee or ensure that the services will be provided by any supplier, nor can Travel Planners guarantee or ensure that the services ordered through it will not be changed or modified by a supplier. Travel Planners shall not be liable for any changes, including but not limited to changes in price, schedule, equipment, accommodations or seat assignments for any service which occurs subsequent to payment for such service. Travel Planners disclaims all liability for errors or bias in reservations, fares or other information which is not under its control.